Testimonials

Se what our customers say about us

Serenity Kitchens and Bathrooms Ltd
4.1
Based on 47 reviews
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Ian W
Ian W
14:54 27 Feb 24
would recommend not touching with a barge pole. have just picked up a large bill following work to put right water... damage as a direct result of two problems caused directly by poor workmanship in a bathroom refit.read more
Jennifer Roberts
Jennifer Roberts
11:25 18 Oct 23
We had our bathroom and cloakroom fitted 3 years ago and on first appearance they look fabulous. However we have been... reaping the results since. They came back and did the snags to start with but as we had gone over 12 months would not come back to replace the shoddy silicone on the shower which had already had to be replaced. We have had to have a new pop up plug in the cloakroom, the cistern is just being replaced as it will not stop running. It also leaks over the front of tank. The tank is the cheapest thing I have ever seen. We have also now discovered that the floor tiles in the bathroom are coming loose! I would not use them again. They are only as good as the materials they use and the fitters who install them.read more
Anthony Wedgwood
Anthony Wedgwood
14:38 14 Jul 23
Serenity, are most certainly a kitchen and bathroom solution provider worth considering when looking for your next... project. David is a consummate professional with a very indirect approach to securing your business. David is far from pushy. I have to say that his approach worked very well for my partner and I.Little did we realise how utterly stressful a kitchen and bathroom makeover would be to undertake at the same time as well as a complete downstairs flooring solution along with a contemporary update to all radiators downstairs.For the record, the team at every stage in the process, put our minds at ease when you see your home turned into a building site. Rest assured, Serenity have a team of professionals managing every step of the process.We are over the worst, and as the photos illustrate, Deano does it again. Apologies for the rude awakening on Monday Dean. Enjoy your well deserved break, and have a Guinness for me too.The team have not finished yet but the workmanship of Ian is taking shape beautifully.Many thanksread more
Matt Whitehead
Matt Whitehead
11:29 13 Jul 23
Absolutely delighted with my new bathroom fitted by Rob and Lee, fantastic workers, friendly professional and... courteous. Nothing to much trouble. Brilliant service would definitely recommendread more
Angela Wheeler
Angela Wheeler
12:55 07 Feb 23
Bathroom converted to a large shower room Thankyou Dave for coming and measuring, even doing 2 different quotes for 2... different ideas we had. Thankyou Matt for a brilliant service, nothing done without agreement by us. Worked extremely hard. Thankyouread more
Sue Winslow
Sue Winslow
07:50 21 Sep 22
New bathroom 3 years ago. Very happy with the work. However I have recently had a new fuse box and the shower failed... a safety check. It should not have been installed with my old fuse box under the safety regulations at the time. I would have expected them to know that. After several e mails no one has bothered to get back to me!!!.. so do be aware they do any work upto government standards.read more
Ian Sandall
Ian Sandall
21:05 28 Apr 22
If your after quality, Serenity has it all .. products and staff.
Stu Jones
Stu Jones
09:27 12 Apr 22
We had our bathroom completely refitted with Serenity Kingswinford. They were brilliant throughout, very friendly,... professional, and courteous. (very very fair price also). Serenity designed, supplied. and fitted everything just as we wanted, including new flooring, ceiling, plumbing and electrics. Only one very minor niggle with some shrunken sealant after a few days, but they immediately came and resolved that. Would definitely recommend.read more
Kevin Langston
Kevin Langston
13:43 25 Feb 22
Excellent thanks to all who work there
Julian Pitts
Julian Pitts
16:27 18 Jan 22
Luke and Ian came to fit our kitchen and re-do our bathrooms. They were pleasant and hard working, finished on time and... didn't drag their heels at all. Would definitely recommend.read more
Martin Benson
Martin Benson
18:56 06 Nov 21
Great varieties and helpful staff highly recommended
Susan Bird
Susan Bird
06:56 02 Jun 21
We love our new bathroom from Serenity, Dean has done a fantastic job, such a perfectionist and hard worker, not... forgetting Albert, Lee and Darren, also Dave and Charlotte in the showroom, thank you all.The end result is a quality well fitted bathroom.read more
Mark Rogers
Mark Rogers
14:45 03 May 21
Professional service for our new bathroom, from our first appointment to completion. And our fitter Dean done a great... job, with some great advice for some tweaks to the original plan.we love our new bathroom. Happy wife happy life!read more
Julie Pitts
Julie Pitts
18:52 30 Mar 21
Absolutely delighted with my new kitchen island. Serenity fitted my kitchen four years ago and they suggested a kitchen... island too. At the time I wasn’t sure but after four years finally decided to have one put in. Oh my goodness what a difference it has made, lots more preparation space, really completes the kitchen and a great sociable area. . Thank you so much Serenity, a superb job, should have done it years ago!read more
Andrea Heitz
Andrea Heitz
08:59 27 Mar 21
First time having a kitchen done and I can't recommend Serenity enough. Absolutely love our new kitchen, exactly what... we wanted. Good quality and good price!read more
Sally Wood
Sally Wood
22:38 20 Mar 21
We would highly recommend Serenity ltd. They have made an amazing job of transforming my bathroom with very little... mess. It looks fantastic. My youngest grandson says it's like walking into a 5* hotel. I was completely satisfied with their professional service.read more
Ebony Carr
Ebony Carr
03:53 14 Mar 21
Thank you so much to Serenity team for our wonderful kitchen renovation. They are professional, reliable, friendly and... talented people and they were a pleasure to have around our home for a week.With the current covid pandemic, all social distancing regulations were fully observed and we felt safe and relaxed that they were working within current guidelines.We are so happy with our new kitchen. Thanks againread more
Jonathan Nachman
Jonathan Nachman
08:35 11 Mar 21
Excellent quality kitchen and well thought out personal designs specific to every customers need. Yhank you for your... great work !read more
Lucy Morgan
Lucy Morgan
15:47 08 Mar 21
Serenity Kitchens and Bathrooms ltd have done 2 pieces of work in my home the latest being the refurbishment of a... shower room. The work was high quality and very professional carried out. I would highly recommend this company.read more
Nikki Whittaker
Nikki Whittaker
12:47 18 Feb 21
Done a BRILLIANT JOB ON MY TOTAL RE FIT KITCHEN from beginning to the end well impressed thank you serenity would... definitely give them THUMBS UPread more
Laura Watson
Laura Watson
17:39 08 Feb 21
I just wanted to say pleased we are by the work that has been done byDean and the team. The end result is just amazing... and has transformed ourliving spaces to family friendly but with the style we wanted.I want to thank Dean personally as he has been amazing throughout and goneabove and beyond to make our dream bathroom a reality. His dedication andeye to detail shines through and he has a wealth of experience that isdisplayed in his work!Thank you for sorting the issue with the scratch that was dealt withprofessionally and rectified straight away. In the future if we ever moveyou will be top of the list to call for future renovations.Once again, thank you so much and we hope you can all stay safe. Please passour sincere thanks on to all that worked on our project but especiallyNathan for looking after us in the showroom and Dean for ensuring we havethe perfect bathroom!read more
Fraser Durkin
Fraser Durkin
10:49 13 Jan 21
Just had a new kitchen fitted and couldn't be happier! Clean workers and nothing was too much trouble. Great job, great... service. Highly recommend to anyone, you won't be disappointed.read more
Tegn Bond
Tegn Bond
10:57 15 Dec 20
We recently had a new kitchen fitted and it looks gorgeous. We are so pleased with it. A big thank you to the team of... tradesmen from Serenity kitchen & bathrooms ltd. We will come to your showroom next month for our new bathroom! Thanks againread more
Becca Yost
Becca Yost
06:55 10 Dec 20
We just wanted to say a huge thank you to all your amazing team who worked on our kitchen extension. It is absolutely... amazing and we love it so much. From start to finish you delivered exactly what you said. Our kitchen looks exactly how we saw it on the virtual reality. Nothing was ever difficult and you always went above and beyond. Thanks so muchread more
Stuart Dibb
Stuart Dibb
08:53 29 Nov 20
Great company, can’t recommend highly enough. From the initial design to the finished our kitchen, the attention to... detail was brilliant and the staff were great.read more
Karen Dawes
Karen Dawes
11:38 14 Mar 20
Poor communication processes let this place down. Kitchens are lovely quality and the staff are friendly enough. Quick... to take money and collect final payment without checking customer is happy with the quality of work. Sadly an emailed complaint to the director didn't warrant a response. Issues put right now after 3 months, but only with the support of an experienced new member of staff who understands the importance of keeping customers in the loop. At the time of purchasing my new kitchen I was considering purchasing a bathroom from Serenity but have decided against this.read more
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